The MCJ Casings sales team recently welcomed Scott Hughes and Simon Nock from Viscofan for an in-depth training session focused on collagen sausage casings. The session formed part of MCJ’s ongoing commitment to product knowledge, customer service, and offering the widest possible casing solutions to the butchery industry.
While MCJ Casings is a specialist manufacturer and supplier of natural sausage casings, the training was designed to broaden the team’s understanding of the Viscofan collagen casing range also offered and supplied by MCJ. This additional insight enables the sales team to better support customers who use collagen casings alongside natural casings, and to recommend the most suitable option for each application.
OFFERING OUR CUSTOMERS CHOICE
Jay Tierney commented: “Putting customers first is always priority for us at MCJ. We want to make sure all our customers have access to all the choices they may want to consider. Sausage casings are a specialist and niche part of the butchery industry, and it’s important that we offer the best possible options. Viscofan products are excellent quality, and ensuring the whole team understands the range means we can confidently recommend the best fit for customers using collagen alongside natural casings.”
The session covered a wide range of technical and practical topics, including product traceability, manufacturing processes, storage and end use.
IMPROVING KNOWLEDGE OF VISCOFAN COLLAGEN CASINGS
Reflecting on the training, Laura Hughes, Sales and Technical said:
“It was a really useful and interactive session. Simon and Scott were extremely knowledgeable and shared valuable insight into Viscofan’s collagen casing products.”
Laura added: “We learnt all about the product – from how it’s manufactured using elasticated protein derived from cattle hides, through to how it’s packaged onto sticks, loaded into caddies and cartons, and delivered to our customers. We discussed the different sizes and product types available, including Hand Link, Machine Link and the premium Natur F range, as well as storage guidance and best cooking practices once the casing has been filled. I now feel much more confident answering questions from butchers and customers who are interested in our collagen casings range.”
Training sessions like this ensure MCJ’s team remains knowledgeable across both natural and collagen sausage casings, helping customers make informed decisions and achieve the best results from their products.
FIND OUT MORE…
To find out more about VISCOFAN’S collagen casing solutions supplied by MCJ Casings, contact the team on 0151 486 7124 or you can explore our full range here.
